Now Hiring - Marketing & Sales Analyst in Charlotte, NC

Are you passionate about data analysis, market intelligence, and driving business growth? We have an exciting opportunity for a Marketing & Sales Analyst to join our dynamic team in Charlotte, NC. In this role, you will play a crucial part in supporting marketing and sales efforts, providing valuable insights, and assisting in decision-making processes.
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*Marketing and BI*

• Finance reporting alignment (customer volume/revenue data-sharing)

• Coordinate and interact with BU to obtain information, data, and insights into the market when required

• Create new reporting assisting upper management decision-making.

• Keep different reports up to date.

• Assist with reports and analysis on customers, competitors, economic indicators, and other relevant market intelligence for the Business Units

• Maintain up-to-date market intelligence library of resources

• Generate and maintain marketing materials (i.e., presentations, merch, etc.),

• Maintain a database with updated images and consolidated statistics of the BUs (and other presentation materials)

• Assist in creating sales presentations and marketing content for sales calls, trade shows, conferences, and other stakeholders.

• Oversee that CRM processes are in line with HO standards

• CRM Regional Champion: training, establishing workaround, and generating critical but constructive feedback to CRM support team when applicable

• CRM user adaptation and engagement report

Sales and Marketing Coordination across BU's and HO

• Keep track and report of main customer pipelines and proposed action plans.

• Implement relevant work processes between the Regional Office and the Business Units in search of process optimization improvements

• Maintain coordination with Head Office marketing/commercial function related to customer information at Regional and Head Offices.

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*Customer Experience*
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Regularly conduct customer surveys
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• Regularly perform customer retention analyses

• Consolidate customer feedback

• Assist in Digital Transformation projects

Event and Meeting Coordination*

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Establish and maintain logs and visibility of customers' visits and related activities

• Assist in the production of Customer events and corporate sponsorships: Organize and coordinate regional participation in relevant customer events and corporate sponsorships (e.g. U.S. Open, Ryder Cup, etc.), including budgeting, scheduling, communication, etc.

• Assist in the production of Trade fairs and conventions. (e.g. Fruit Logistica, TPM, etc.)

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*Others*

• Act as an ambassador for DP World at all times when working; promoting and demonstrating positive behaviours in harmony with DP World’s Founder’s Principles, values and culture; ensuring the highest level of safety is applied in all activities; understanding and following DP World’s Code of Conduct and Ethics policies
• Perform other related duties as assigned

Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally; stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.
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*About DP World*
We are the leading provider of worldwide smart end-to-end supply chain logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain – from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions. Both syncreon and Imperial are part of our family.
We deliver these services through an interconnected global network of 295 business units in 78 countries across six continents, with a significant presence both in high-growth and mature markets. Wherever we operate, we integrate sustainability and responsible corporate citizenship into our activities, striving for a positive contribution to the economies and communities where we live and work.
Our dedicated, diverse and professional team of more than 97,657 from 158 nationalities are committed to delivering unrivalled value to our customers and partners. We do this by focusing on mutually beneficial relationships – with governments, shippers, traders, and other stakeholders along the global supply chain – relationships built on a foundation of mutual trust and enduring partnership.
We think ahead, anticipate change and deploy industry-leading digital technology to further broaden our vision to disrupt world trade and create the smartest, most efficient and innovative solutions, while ensuring a positive and sustainable impact on economies, societies and our planet.
DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.
By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.

Job Type: Full-time